Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Ocean Dream Cancun by GuruHotel in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes by foot from Forum Beach. This beach hotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.5 mi (0.9 km) from Gaviota Azul Beach.

Rooms
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.

Amenities
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.