Check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Payment types

Property Location
With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the sea, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. This all-inclusive property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.

Rooms
Make yourself at home in one of the 56 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Regional cuisine at Lool Kan, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. Relax with a refreshing drink from the poolside bar or one of the 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.

Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.