Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

Pet information

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
Located in San Ignacio, Rumors Resort Hotel is in the mountains, within a 5-minute drive of Branch Mouth and Cahal Pech Mayan Ruins. This family-friendly hotel is 2.2 mi (3.6 km) from Masewal Forest Garden Medicinal Trail and 2.4 mi (3.8 km) from Ajaw Chocolate & Crafts.

Rooms
Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in San Ignacio? This hotel has facilities measuring 625 square feet (58 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.