Check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Cancun (Zona Hotelera), Casa Tortugas Boutique Hotel, An Authentic Hidden Gem is steps from Tortuga Beach and a 3-minute drive from Langosta Beach. This hotel is 3.7 mi (6 km) from La Isla Shopping Mall and 8 mi (12.8 km) from Delfines Beach.

Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.

Business, Other Amenities
Featured amenities include multilingual staff, a safe deposit box at the front desk, and coffee/tea in a common area. Limited parking is available onsite.