Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Nichupté Lagoon - 0.2 km / 0.1 mi
Ballenas Beach - 0.5 km / 0.3 mi
Aquaworld - 0.9 km / 0.6 mi
Luxury Avenue Shopping Mall - 1.6 km / 1 mi
Kukulcan Plaza Shopping Mall - 1.7 km / 1 mi
Oasis Arena - 1.8 km / 1.1 mi
San Miguelito - 1.9 km / 1.1 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Maya Museum of Cancun - 2.2 km / 1.4 mi
Iberostar Cancun Golf Course - 2.3 km / 1.4 mi
Tequila Museum - 2.6 km / 1.6 mi
El Sol de Cancun - 2.7 km / 1.7 mi
La Isla Shopping Mall - 2.7 km / 1.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.9 km / 1.8 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 17.7 km / 11 mi
Tulum Intl. Airport (TQO) - 172.7 km / 107.3 mi
Guest rating
Deluxe Family Ocean View - Two Bedroom
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1 King Bed and 2 Double Beds
861-sq-foot room, balcony with ocean views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Family Ocean View Double Beds - Two Bedroom
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4 Double Beds
861-sq-foot room, balcony with ocean views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Classic Room, 1 King Bed, Ocean View (Diamond)
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1 King Bed
431-sq-foot room, balcony with ocean views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Lagoon view king
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1 King Bed
431-sq-foot room, balcony with lagoon views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Ocean View Double
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2 Double Beds
431-sq-foot room, balcony with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Rock Royalty Ocean View King
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1 King Bed
431-sq-foot room, balcony with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Tile flooring in room
- Turndown service
- Premium bedding
- Pillow menu
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Ocean View King
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1 King Bed
431-sq-foot room, balcony with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Room, 1 King Bed
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1 King Bed
431-sq-foot room with a balcony
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Room, 2 Double Beds
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2 Double Beds
431-sq-foot room with a balcony
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Family Lagoon View (Two Bedroom)
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1 King Bed and 2 Double Beds
861-sq-foot room, balcony with lagoon views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Satellite TV service
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
Deluxe Lagoon view double
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2 Double Beds
431-sq-foot room, balcony with lagoon views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 55-inch LCD TV with satellite channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Wheelchair-width doorways
- Non-Smoking
- Tile flooring in room
- Premium bedding
- Grab bar - near toilet
- Satellite TV service
- Pet-friendly room
- In-room climate control (air conditioning)
- Grab bar - in shower
- Blackout drapes/curtains
- Wardrobe or closet
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Roll-in shower
- Raised toilet seat
- LED light bulbs
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- LCD TV
- Free bottled water
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Maximum number of pets per room 2
- Pet max weight (per pet) in lb is 50
- Only dogs and cats are allowed
- Pet max weight (per pet) in kg is 23
- Pets cannot be left unattended
- Service animals not allowed
- Pets allowed
Payment types
Property Location
Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from El Rey Ruins.
Rooms
Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private hot tubs. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Enjoy pizza at Pizzeto, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Know Before You Go
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Fees
- Airport shuttle fee: USD 34 per person (roundtrip)
- Pet fee: USD 150 per pet, per week
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per night
We have included all charges provided to us by the property.
Renovations and Closures
This property is closed from August 3 2026 to December 15 2026 (dates subject to change).Property amenities
Internet
- Free WiFi
Parking
- Parking (limited spaces)
- Uncovered parking
- Free self parking
Food and Drink
- Free breakfast
Things to do
- Shopping on site
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
- Arcade/game room
- Free WiFi
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Daily housekeeping
Business Services
- Conference space size (meters) - 1524
- Conference center
- Conference space
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Air hockey
- Number of stairs to reach property - 2
- Comprehensive recycling policy
- Proposal/romance packages available
- Babysitting or childcare (surcharge)
- Airport transportation
- Pool umbrellas
- Number of meeting rooms - 14
- Number of bars/lounges - 6
- Number of outdoor pools - 1
- Number of swim-up bars - 2
- Free buffet breakfast
- Airport transportation (surcharge)
- LED light bulbs
- Wheelchair-accessible lounge
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 1
- Golf lessons available nearby
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Number of accessible parking spaces - 4
- Evening entertainment
- Daily
- Turkish bath/Hammam
- Number of coffee shops/cafes - 1
- Children's club (free)
- Basketball on site
- Sustainability/community reinvestment (10% revenue or more)
- Showcase for local artists
- Banquet hall
- Food and water bowls
- Wheelchair-accessible concierge desk
- Locally-owned & organized tours & activities
- Table tennis
- Beach umbrellas
- Wheelchair-accessible path to elevator
- Spa treatment room(s)
- Health club
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- Wedding services
- Full-service spa
- Beach towels
- Yoga classes/instruction on site
- Elevator door width (inches) - 35
- Stairwell handrail height (inches) - 35
- Elevator door width (centimeters) - 89
- Stairwell handrail height (centimeters) - 90
- Lifeguard on site
- Playground on site
- Number of restaurants - 5
- Spa services on site
- Golfing nearby
- Smoke-free property
- Snack bar/deli
- Children's pool
- Waterslide
- Terrace
- Beach sun loungers
- Tennis on site
- Hair salon
- Pool sun loungers
- Conference space size (feet) - 16404