Check-in instructions

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed

Payment types

Property Location
With a stay at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive in Isla Mujeres, you'll be 0.1 mi (0.1 km) from Garrafon Natural Reef Park and 4.4 mi (7.1 km) from North Beach. This all-inclusive property is 9.1 mi (14.7 km) from Mujeres Beach and 13.5 mi (21.8 km) from Cancun Mall.

Rooms
Make yourself at home in one of the 35 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean property also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Casa Rolandi, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.