Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher and a first aid kit

Pet information

• Pets not allowed

Property Location
With a stay at Reserva Ecologica Hacienda Cancun in Cancun, you'll be within a 15-minute drive of Plaza Las Americas and El Ray, Mundo Maya Live. This hotel is 12.9 mi (20.7 km) from Moon Palace Golf Club and 16.6 mi (26.8 km) from La Isla Shopping Mall.

Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Amenities
Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
At Reserva Ecologica Hacienda Cancun, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.