Check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Pets not allowed

Payment types

Property Location
When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.

Rooms
Make yourself at home in one of the 672 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, 4 hot tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Grab a bite to eat at Buffet Naranja, one of the property's many dining establishments, which include 10 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 15 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.