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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Piste Cyclable sur Paseo Xaman-Ha - 0.1 km / 0.1 mi
Playacar Beach - 0.6 km / 0.4 mi
Mayan Ruins of Playacar - 1.2 km / 0.8 mi
Mahi Golf Course - 1.7 km / 1.1 mi
Xaman Ha Aviary - 1.8 km / 1.1 mi
Plaza Paraiso - 2.3 km / 1.4 mi
Paseo del Carmen - 2.3 km / 1.4 mi
Quinta Avenida - 2.5 km / 1.6 mi
Playa del Carmen Maritime Terminal - 2.6 km / 1.6 mi
Founders Park - 2.6 km / 1.6 mi
Portal Maya - 2.7 km / 1.7 mi
Playacar Golf Club - 2.8 km / 1.7 mi
Playa del Carmen Main Beach - 2.8 km / 1.8 mi
Chabad Playa del Carmen - 2.9 km / 1.8 mi
Mercado Playa del Carmen - 3 km / 1.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.1 km / 19.9 mi
Cancun Intl. Airport (CUN) - 59.7 km / 37.1 mi
Guest rating
Suite (M)
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1 King Bed
506-sq-foot room with a balcony
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Turndown service
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Electrical adapters/chargers
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 1
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Balcony
- Separate living room
- Towels provided
- Energy-saving switches
- Eco-friendly toiletries
- Bedsheets provided
- Recycling
- LED light bulbs
- Wireless internet access
- Toothbrush and toothpaste not available
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Housekeeping on request
- Separate sitting area
- Room service (24 hours)
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
Junior Suite (M)
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2 Double Beds or 1 King Bed
420-sq-foot room with a balcony
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Turndown service
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Electrical adapters/chargers
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 1
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Balcony
- Separate living room
- Towels provided
- Energy-saving switches
- Eco-friendly toiletries
- Bedsheets provided
- Recycling
- LED light bulbs
- Wireless internet access
- Toothbrush and toothpaste not available
- Private bathroom
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Housekeeping on request
- Separate sitting area
- Room service (24 hours)
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
Junior Suite, Garden View (M)
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2 Double Beds or 1 King Bed
420-sq-foot room with a balcony
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Turndown service
- Closed captioned TV
- Satellite TV service
- In-room climate control (air conditioning)
- Electrical adapters/chargers
- Blackout drapes/curtains
- Separate bathtub and shower
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 1
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Balcony
- Separate living room
- Towels provided
- Energy-saving switches
- Eco-friendly toiletries
- Bedsheets provided
- Recycling
- LED light bulbs
- Wireless internet access
- Toothbrush and toothpaste not available
- Private bathroom
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- Iron/ironing board
- Housekeeping on request
- Separate sitting area
- Room service (24 hours)
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Pet information
- Service animals not allowed
- Pets not allowed
Payment types
     
Property Location
With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be a 2-minute drive from Playacar Golf Club and 5 minutes from Quinta Avenida. This all-inclusive property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 4.5 mi (7.3 km) from Xplor Theme Park.
Rooms
Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 32.57 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Uncovered parking
- Free self parking
Food and Drink
- Free breakfast
Things to do
- Shopping on site
- Swimming pool
- Fitness facilities
- Free use of nearby fitness center
- Billiards or pool table
Family friendly
- Laundry facilities
- Free WiFi
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Daily housekeeping
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Comprehensive recycling policy
- Vegetarian breakfast available
- No single-use plastic straws
- Pool umbrellas
- Number of meeting rooms - 1
- No single-use plastic stirrers
- Bicycle on site
- Limo or town car service available
- Scuba diving nearby
- Number of bars/lounges - 4
- Number of poolside bars - 1
- Number of hot tubs - 1
- Designated smoking areas
- Number of outdoor pools - 4
- Number of swim-up bars - 1
- Sailing on site
- Fitness classes on site
- Free buffet breakfast
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- Vegetable garden
- Recycling
- LED light bulbs
- Vegan menu options available
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Secured bicycle storage
- Daily
- Number of coffee shops/cafes - 1
- Children's club (free)
- Snorkeling on site
- Guest education on local ecosystems and culture
- Surfing/bodyboarding on site
- Humane animal treatment
- Locally-owned & organized tours & activities
- Wheelchair-accessible spa
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Windsurfing nearby
- Television in common areas
- Wheelchair-accessible pool
- Spa treatment room(s)
- Health club
- Change of towels (on request)
- Garden
- Wedding services
- Full-service spa
- Beach towels
- Volleyball on site
- Windsurfing on site
- Water-efficient showers only
- Children's club
- Personal motorized watercraft on site
- Playground on site
- Number of restaurants - 6
- Housekeeping on request
- Spa services on site
- Golfing nearby
- Sauna
- Children's pool
- Kayaking on site
- Beach sun loungers
- Computer station
- Tennis on site
- Hair salon
- Pool sun loungers