Check-in instructions

The front desk is open during the following times:

• Monday - Sunday: 7:30 AM - 9:00 PM

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Pets not allowed

Payment types

Property Location
A stay at Xscape Tulum places you in the heart of Tulum, within a 10-minute drive of Gran Cenote and Tulum National Park. This hotel is 3.1 mi (5 km) from Tulum Mayan Ruins and 4.3 mi (7 km) from Playa Paraiso.

Rooms
Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage.

Dining
At Xscape Tulum, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include multilingual staff, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.