Check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The restaurants at this property enforce a formal dress code.

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Royal Hideaway Playacar All Inclusive - Adults only in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Quinta Avenida. This all-inclusive property is 1.7 mi (2.7 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xplor Theme Park.

Rooms
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature bathrobes and slippers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an outdoor pool. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

Dining
Enjoy Spanish cuisine at Ventanas, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.