Check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal and Cash App
• Long-term renters welcome
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• A fee for in-room air conditioning is charged during the day (8 AM - 8 PM).

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
In the heart of Santo Domingo Este, Tropical Island Aparthotel is within a 5-minute drive of Assembly Hall of Jehovah's Witnesses and National Aquarium. This family-friendly hotel is 2.5 mi (4 km) from Three Eyes National Park and 5 mi (8 km) from Megacentro Mall.

Rooms
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Amenities
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including concierge services and gift shops/newsstands. Additional features at this Colonial hotel include a hair salon, a television in a common area, and discounted use of a nearby fitness facility. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Dining
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).

Business, Other Amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-out. A cruise ship terminal shuttle is available for a surcharge.