Check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Payment types

Property Location
With a stay at CALIXTA Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playacar Beach.

Rooms
Make yourself at home in one of the 31 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and irons/ironing boards, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Dining
Satisfy your appetite at Calixta, a poolside restaurant which features a pool view. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.