Check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• This property is professionally cleaned

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Cancun Plaza Condo Hotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach hotel is 4.6 mi (7.4 km) from La Isla Shopping Mall and 10.4 mi (16.7 km) from Moon Palace Golf Club.

Rooms
Make yourself at home in one of the 13 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Business, Other Amenities
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.