Check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Cancun (Zona Hotelera), Cancun Plaza Condo Hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. This beach hotel is 1 mi (1.6 km) from Delfines Beach and 5.2 mi (8.4 km) from La Isla Shopping Mall.

Rooms
Treat yourself to a stay in one of the 13 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

Dining
You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Business, Other Amenities
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.