Check-in instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Property Location
When you stay at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive in Kantenah, you'll be on the beach and 5 minutes by car from Ecopark Kantun Chi. This all-inclusive property is 9 mi (14.4 km) from Akumal Beach and 14.7 mi (23.7 km) from Xel-Há Park.

Rooms
Make yourself at home in one of the 188 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a fitness center. Additional features at this property include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at DRIFTWOOD GOURMET, one of the property's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 13 bars/lounges or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. A roundtrip airport shuttle is complimentary (available 24 hours).