Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Ikal Hotel Tulum in Tulum (Zona Hotelera), you'll be a 1-minute drive from Playa Paraiso and 7 minutes from Tulum National Park. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.2 km) from Tulum Mayan Ruins.

Rooms
Make yourself at home in one of the 19 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Amenities
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Satisfy your appetite with international cuisine at Maia, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and dine alfresco. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the beach bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.