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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi
Guest rating
Queen Suite
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2 Queen Beds
534-sq-foot room, located on the ground floor, furnished balcony/patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Location - ground floor
- Slippers
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
King Suite Ocean View
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1 King Bed
534-sq-foot room, located on the top floor, furnished balcony/patio with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Location - top floor
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
Family King Suite Ocean View
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1 King Bed and 1 Large Twin Bunk Bed
534-sq-foot room, located on the top floor, furnished balcony/patio with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- No rollaway/extra beds
- Energy-saving switches
- Eco-friendly toiletries
- Travel crib
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Location - top floor
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
Family King Suite
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1 King Bed and 1 Large Twin Bunk Bed
534-sq-foot room, located on the ground floor, furnished balcony/patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- No rollaway/extra beds
- Energy-saving switches
- Eco-friendly toiletries
- Travel crib
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Location - ground floor
- Slippers
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
Queen Suite Ocean View
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2 Queen Beds
534-sq-foot room, located on the top floor, furnished balcony/patio with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Location - top floor
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
King Suite with Bathtub Ocean view
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1 King Bed
534-sq-foot room, located on the top floor, furnished balcony/patio with sea views
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Location - top floor
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Private hot tub (indoor)
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Deep soaking bathtub
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
King Suite
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1 King Bed
533.7-sq-foot room, located on the ground floor, furnished balcony/patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- Toothbrush and toothpaste available on request
- Location - ground floor
- Slippers
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
Family Master Suite
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1 King Bed and 1 Twin Bunk Bed
710-sq-foot room, located on the ground floor, furnished balcony/patio with garden views
Layout - 2 bedrooms and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Travel crib
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shampoo
- Toothbrush and toothpaste available on request
- Location - ground floor
- Slippers
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Private hot tub (indoor)
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Deep soaking bathtub
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
Family Master Suite Ocean View
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1 King Bed and 1 Twin Bunk Bed
712-sq-foot room, located on the top floor, furnished balcony/patio with sea views
Layout - 2 bedrooms and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Travel crib
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shampoo
- Toothbrush and toothpaste available on request
- Slippers
- Location - top floor
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Private hot tub (indoor)
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Deep soaking bathtub
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
King Suite with Bathtub
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|
1 King Bed
534-sq-foot room, located on the ground floor, furnished balcony/patio with garden views
Layout - Bedroom and sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Furnished balcony or patio
- Digital TV service
- Premium bedding
- Electric kettle
- Window screens
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Designer toiletries
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Soap
- Toilet paper
- Shampoo
- Toothbrush and toothpaste available on request
- Location - ground floor
- Slippers
- Free international calls
- Separate sitting area
- Smooth flooring in room
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Change of bed sheets (on request)
- Separate bathtub and shower
- Wardrobe or closet
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Phone
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Baby bath
- Private hot tub (indoor)
- Art supplies
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- Deep soaking bathtub
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Children under 4 years old are not permitted. This property serves mostly plant-based meals.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 4 years old are not permitted.
Pet information
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets not allowed
Payment types
Property Location
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.
Dining
Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Know Before You Go
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Parking (limited spaces)
- Free self parking
Things to do
- 24-hour fitness facilities
Family friendly
- Free WiFi
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
- ATM/banking
Other amenities
- Paddleboard on site
- Vegetarian breakfast available
- Beach yoga on site
- Outdoor furniture
- Outdoor entertainment area
- Pool umbrellas
- Number of bars/lounges - 3
- Number of beach bars - 1
- Number of outdoor pools - 6
- Number of swim-up bars - 2
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Vegan menu options available
- Vegetarian menu options available
- Free beach club on site
- Number of coffee shops/cafes - 1
- Children's club (free)
- Locally-sourced food on site (80% or more)
- Organic food
- Banquet hall
- Locally-owned & organized tours & activities
- Beach umbrellas
- Change of bed sheets (on request)
- Spa treatment room(s)
- Health club
- Change of towels (on request)
- Full-service spa
- Beach towels
- Supervised childcare/activities (surcharge)
- Yoga classes/instruction on site
- Free bicycles on site
- Walkway to water
- Designer stores on site
- Children's club
- Number of restaurants - 4
- Housekeeping on request
- Smoke-free property
- Snack bar/deli
- Children's pool
- Free beach cabanas
- Free pool cabanas
- Terrace
- Beach sun loungers
- Hair salon
- Pool sun loungers