Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 49 at check-out. Guests must contact this property at least 72 hours prior to arrival to pay the listed damage deposit and resort fees.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit/debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Cancun (Zona Hotelera), Condo in Ocean Front Resort is within a 5-minute walk of La Isla Shopping Mall and within a 5-minute drive of Aquaworld. This beach hotel is 4.8 mi (7.8 km) from Delfines Beach and 5.2 mi (8.4 km) from El Rey Ruins.

Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars. Conveniences include safes and electric kettles, and housekeeping is provided on request.

Amenities
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. This hotel also features concierge services, shopping on site, and lifeguards on site.

Business, Other Amenities
Featured amenities include a 24-hour front desk and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.