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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Dos Aguas Park - 0.9 km / 0.6 mi
Hospital de Tulum - 1.3 km / 0.8 mi
Cenote Calavera - 1.8 km / 1.1 mi
Temple of Doom - 1.8 km / 1.1 mi
Hunab Lifestyle Center - 2 km / 1.3 mi
Tulum National Park - 2.2 km / 1.3 mi
Tulum Mayan Ruins - 3.4 km / 2.1 mi
Gran Cenote - 3.7 km / 2.3 mi
Casa del Cenote - 4 km / 2.5 mi
Temple of the Frescoes - 4 km / 2.5 mi
Temple of the Descending God - 4 km / 2.5 mi
Tulum Beer Spa - 4.8 km / 3 mi
Tulum Letters - 4.8 km / 3 mi
Playa Ruinas - 3.7 km / 2.3 mi
SFER IK - 5 km / 3.1 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 117.9 km / 73.2 mi
The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).
Guest rating
Standard Double Room, 1 King Bed, City View
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1 King Bed
301-sq-foot room, balcony with city views
Layout - Separate dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 49-inch Smart TV, cable channels, and iPod dock
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Iron/ironing board (on request)
- Smart TV
- Separate dining area
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Desk
- No rollaway/extra beds
- iPod docking station
- Balcony
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- In-room massage available
- Private bathroom
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 49
- In-room safe
- Microwave
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
Deluxe Twin Room, Multiple Beds, Accessible, City View
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2 Large Twin Beds
301-sq-foot room with city views
Layout - Separate dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 49-inch Smart TV, cable channels, and iPod dock
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Iron/ironing board (on request)
- Smart TV
- Separate dining area
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Desk
- No rollaway/extra beds
- iPod docking station
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- In-room massage available
- Private bathroom
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 49
- In-room safe
- Microwave
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
Junior Suite, 2 Bedrooms, City View
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1 Queen Bed and 2 Twin Beds
645-sq-foot room, balcony with city views
Layout - 2 bedrooms, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 49-inch Smart TV, cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Iron/ironing board (on request)
- Smart TV
- Separate dining area
- Minibar
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- Desk
- iPod docking station
- Balcony
- Towels provided
- Bedsheets provided
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Stovetop
- In-room massage available
- Private bathroom
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 49
- Rollaway/extra beds (surcharge)
- In-room safe
- Full-sized refrigerator/freezer
- Kitchen
- Cookware, dishware, and utensils
- Microwave
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Room service (limited hours)
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Pet information
- Pets not allowed
Payment types
Property Location
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Know Before You Go
- Pool access available from 7:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Fees
- Fee for local cuisine breakfast: approximately USD 8 to 15 per person
- Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Uncovered parking
- Parking (limited spaces)
- Free self parking
Food and Drink
- Breakfast available (surcharge)
Things to do
- Billiards or pool table
- Fitness facilities
Family friendly
- Free WiFi
- Air conditioning
- Microwave
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Multilingual staff
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
Conveniences
- Elevator
Other amenities
- Banquet hall
- Proposal/romance packages available
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Front entrance ramp
- Coworking spaces
- Number of outdoor pools - 1
- Beach towels
- Beach shuttle (surcharge)
- Rooftop terrace
- Elevator door width (inches) - 35
- Airport transportation (surcharge)
- No accessible airport shuttle
- Elevator door width (centimeters) - 44
- No accessible shuttle
- Front desk (limited hours)
- Number of accessible parking spaces - 1
- Number of restaurants - 1
- Smoke-free property
- Number of coffee shops/cafes - 1
- Terrace
- Pool sun loungers
- Bicycle rentals on site