Check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Suites Cielo y Mar in Playa del Carmen (Luis Donaldo Colosio), you'll be within a 5-minute drive of Playa 88 and Quinta Avenida. This hotel is 1.1 mi (1.8 km) from Mamitas Beach and 1.1 mi (1.8 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided daily.

Amenities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Dining
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.