Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
Gran Coyote Golf - 3.3 km / 2 mi
Tres Rios Ecopark - 5.1 km / 3.2 mi
Chun-Zumbul (diving site) - 5.8 km / 3.6 mi
28 de Julio Square - 6.3 km / 3.9 mi
Playa Xcalacoco - 6.3 km / 3.9 mi
Guadalupe Church - 7.6 km / 4.7 mi
Punta Esmeralda Beach - 7.8 km / 4.8 mi
Playa 88 - 7.8 km / 4.9 mi
Playa Avenida Colosio - 8.1 km / 5 mi
Temazcal Natura - 8.4 km / 5.2 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Super Chedraui Selecto Avenida 10 - 9.1 km / 5.6 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
Mamitas Beach - 9.3 km / 5.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi
Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi
The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).
Guest rating
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Pet information
- Pet max weight (per pet) in lb is 25
- Pet max weight (per pet) in kg is 11
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Payment types
Property Location
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.8 mi (9.4 km) from Quinta Avenida and 5.9 mi (9.4 km) from Playa del Carmen Main Beach.
Rooms
Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Dining
Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for full breakfast: approximately USD 48 to 53 per person
- Airport shuttle fee: USD 299 per vehicle (roundtrip, maximum occupancy 7)
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 38.00 per person, per night
- Additional inclusions
- Beach access
- Beach loungers
- Beach towels
- Concierge service
- Fitness/yoga classes
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Pool access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
- Free valet parking
Food and Drink
- Breakfast available (surcharge)
- Coffee/tea in common areas
Things to do
- 24-hour fitness facilities
Family friendly
- Laundry facilities
Guest Services
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Safe-deposit box at front desk
Business Services
- Conference center
- Business center
- Conference space size (meters) - 3716
- Meeting rooms
- Conference space
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
- ATM/banking
- Gift shops or newsstand
Other amenities
- Grey water recycling system
- Babysitting or childcare (surcharge)
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of outdoor pools - 5
- Number of swim-up bars - 1
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Accessible airport shuttle
- Recycling
- LED light bulbs
- Vegan menu options available
- Wheelchair-accessible lounge
- No accessible shuttle
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Outdoor tennis courts - 1
- Electric car charging station
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Ecotours on site
- Children's club (free)
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Showcase for local artists
- Banquet hall
- Infant/toddler toys
- Humane animal treatment
- Locally-owned & organized tours & activities
- Reception hall
- Express check-in
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Hiking/biking trails on site
- Picnic area
- Garden
- Wedding services
- Beach towels
- Golf driving range on site
- Free bicycles on site
- Golf lessons on site
- Water-efficient showers only
- Express check-out
- Pool toys
- Archery on site
- Playground on site
- Library
- Racquetball/squash on site
- Housekeeping on request
- Kayaking on site
- Terrace
- Hair salon
- Golf course on site
- Pilates classes on site
- Beach volleyball on site
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Vegetarian breakfast available
- Beach yoga on site
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- Limo or town car service available
- No single-use plastic water bottles
- Internet access - wireless
- Sailing on site
- Fitness classes on site
- Airport transportation (surcharge)
- Water dispenser
- Snorkeling on site
- Surfing/bodyboarding on site
- Beach toys
- Food and water bowls
- Beach umbrellas
- Change of bed sheets (on request)
- Windsurfing nearby
- Spa treatment room(s)
- Change of towels (on request)
- Internet access in public areas - high speed
- Full-service spa
- Tennis lessons on site
- Volleyball on site
- Windsurfing on site
- Yoga classes/instruction on site
- Area shuttle (surcharge)
- Free beach shuttle
- Registration desk height (centimeters) - 25
- Elevator door width (inches) - 40
- Registration desk height (inches) - 10
- Elevator door width (centimeters) - 102
- Children's toys
- Children's games
- Grocery/convenience store
- Number of restaurants - 8
- Golfing nearby
- Smoke-free property
- Snack bar/deli
- Sauna
- Children's pool
- Hiking/biking trails nearby
- Steam room
- Free beach cabanas
- Waterslide
- Beach sun loungers
- Computer station
- Pool sun loungers
- Conference space size (feet) - 40000