Check-in instructions

Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Costa Mujeres, Hotel Riu Dunamar - All Inclusive is by the ocean, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 9.5 mi (15.2 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17.1 km) from Isla Mujeres Ferry Terminal.

Rooms
Make yourself at home in one of the 740 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Isla Mujeres, one of the property's 5 restaurants. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Business, Other Amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.