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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Mamitas Beach - 0.5 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.6 km / 0.4 mi
Frida Kahlo Museum - 0.6 km / 0.4 mi
Mercado Playa del Carmen - 0.6 km / 0.4 mi
Central Square - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.7 km / 22.2 mi
Cancun Intl. Airport (CUN) - 55.9 km / 34.7 mi
Tulum Intl. Airport (TQO) - 105.4 km / 65.5 mi
Guest rating
Junior Suite
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1 King Bed OR 2 Double Beds
484-sq-foot room, balcony with city and pool views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Pet-friendly room
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- In-room safe
- Sofa bed
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
Superior Suite, 1 Bedroom
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2 Double Beds OR 1 King Bed
646-sq-foot room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Pet-friendly room
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- No cribs (infant beds)
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Separate bedroom
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Pet information
- Maximum number of pets per room 1
- Pet max weight (per pet) in lb is 22
- Pet max weight (per pet) in kg is 10
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Payment types
Property Location
With a stay at Hotel MX portal maya, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Dining
Satisfy your appetite with international cuisine at La Ceiba, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Know Before You Go
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Fees
- Fee for buffet breakfast: approximately USD 8 to 20 for adults, and USD 5 to 20 for children
- Pet deposit: USD 25 per stay
- Pet fee: USD 13 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.76 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Free parking nearby
- Street parking
Food and Drink
- Breakfast available (surcharge)
Family friendly
- Free WiFi
- Air conditioning
Guest Services
- Luggage storage
- Porter/bellhop
- Multilingual staff
- 24-hour front desk
- Safe-deposit box at front desk
- Tours/ticket assistance
- Concierge services
- Daily housekeeping
Other amenities
- Distance from property (meters) - 100
- Airport transportation (surcharge)
- Wheelchair accessible – no
- Distance from property (ft) - 328
- Express check-out
- Handrails in stairways
- Number of bars/lounges - 1
- Number of restaurants - 2
- Well-lit path to entrance
- Number of outdoor pools - 1
- Upper floors accessible by stairs only
- Smoke-free property
- Garden
- Terrace