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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 km / 0.6 mi
Arrecife de Puerto Morelos National Park - 1 km / 0.6 mi
Go Grand Outlet Riviera Maya - 3.1 km / 1.9 mi
Grand Outlet Riviera Maya - 3.5 km / 2.2 mi
Moon Palace Golf Club - 3.6 km / 2.2 mi
Xoximilco - 3.7 km / 2.3 mi
El Tinto Golf Course - 5.4 km / 3.3 mi
Playa Coral - 12.6 km / 7.8 mi
Riviera Cancun Golf Resort - 13.9 km / 8.7 mi
Parish of the Risen Christ - 14.6 km / 9.1 mi
Petempich Bay - 15.2 km / 9.4 mi
Delfines Beach - 19.1 km / 11.8 mi
Puerto Morelos Beach - 19.3 km / 12 mi
Pabellón Cumbres Shopping Center - 19.5 km / 12.1 mi
Jungle Spa - 19.6 km / 12.2 mi
The preferred airport for Moon Palace The Grand Cancun - All-inclusive is Cancun Intl. Airport (CUN) - 11.6 km / 7.2 mi
Guest rating
Grand Presidential Suite
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1 King Bed and 2 Double Beds
2497-sq-foot soundproofed room, furnished balcony with garden views
Layout - 2 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Room facilities
- Premium bedding
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Premium TV channels
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- Slippers
- Free international calls
- Rollaway/extra beds (free)
- Cable TV service
- Free long-distance calls
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Private hot tub
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Jetted bathtub
- Free bottled water
- Free cribs/infant beds
Grand Villa Sunset View Four Bedroom
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3 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 4 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 4 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Honeymoon Suite - King Size Bed
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1 King Bed
829-sq-foot soundproofed room, furnished balcony with garden views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Premium bedding
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- No rollaway/extra beds
- No cribs (infant beds)
- Premium TV channels
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- Slippers
- Free international calls
- Cable TV service
- Free long-distance calls
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Private hot tub
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
Grand Villa Three Bedroom
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2 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 3 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Governor Suite - King Size Bed
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1 King Bed
1625-sq-foot soundproofed room, furnished balcony with garden views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Free long-distance calls
Grand Villa Sunset View Three Bedroom
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2 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 3 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Family Suite Garden View
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1 King Bed and 2 Double Beds
1658-sq-foot soundproofed room, furnished balcony with garden views
Layout - 2 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and video game console
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Room facilities
- Premium bedding
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Video-game console
- Espresso maker
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- No rollaway/extra beds
- Premium TV channels
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- DVD player
- Braille signage
- Slippers
- Free international calls
- Cable TV service
- Free long-distance calls
- Non-Smoking
- Television
- Turndown service
- Pillow menu
- Soundproofed rooms
- Private hot tub
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Private hot tub (indoor)
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Grand Villa Four Bedroom
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3 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 4 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 4 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Villa Pool Four Bedroom
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3 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 4 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 4 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Villa Pool Three Bedroom
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2 King Beds and 2 Double Beds
Features a private furnished balcony
Layout - 3 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- No rollaway/extra beds
- No cribs (infant beds)
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free long-distance calls
Grand Swim Up Suite Garden View
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2 Double Beds OR 1 King Bed
850-sq-foot soundproofed room, furnished balcony with pool views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Turndown service
- Premium bedding
- Pillow menu
- Soundproofed rooms
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Private hot tub
- Daily housekeeping
- Free WiFi
- Espresso maker
- Phone
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Free local calls
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Premium TV channels
- Bedsheets provided
- Private hot tub (indoor)
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- TV size measurement: inch
- Slippers
- Bathrobes
- Free international calls
- Free toiletries
- Hair dryer
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Free long-distance calls
Grand Deluxe Garden View
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1 King Bed OR 2 Double Beds
828-sq-foot soundproofed room, furnished balcony with garden views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV, premium channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Free international calls, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Room facilities
- Wheelchair-width doorways
- Hand-held showerhead
- Premium bedding
- Wheelchair-accessible bathroom vanity
- Smart TV
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Espresso maker
- In-room safe (laptop compatible)
- Desk
- Designer toiletries
- Premium TV channels
- Mini-fridge
- Soap
- Toilet paper
- Shower only
- Visual fire alarm
- Shampoo
- Toothbrush and toothpaste available on request
- Braille signage
- Slippers
- Free international calls
- Wheelchair accessible
- Rollaway/extra beds (free)
- Cable TV service
- Free long-distance calls
- Non-Smoking
- Television
- Turndown service
- Grab bar - near toilet
- Pillow menu
- Soundproofed rooms
- Grab bar - in shower
- Private hot tub
- Daily housekeeping
- Free WiFi
- Phone
- Free local calls
- MP3 docking station
- Furnished balcony
- Towels provided
- Minibar (stocked, free items)
- Bedsheets provided
- Raised toilet seat
- Private hot tub (indoor)
- Lowered locks/deadbolt
- Low-height counters/sink
- TV size measurement: inch
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 42
- Iron/ironing board
- Rainfall showerhead
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets not allowed
Payment types
Property Location
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Rooms
Treat yourself to a stay in one of the 1304 guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Dining
Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Know Before You Go
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Cashless payment methods are available for all transactions.
Fees
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
- Free valet parking
Food and Drink
- Free breakfast
- Coffee/tea in common areas
Things to do
- Shopping on site
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
- Arcade/game room
- Free WiFi
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Daily housekeeping
Business Services
- Conference space size (meters) - 3031
- Conference space
Accessibility
- Braille or raised signage
- Wheelchair accessible (may have limitations)
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Air hockey
- Free water park access
- Free full breakfast
- Outdoor furniture
- Lockers available
- Pool umbrellas
- Number of meeting rooms - 10
- Number of bars/lounges - 9
- Designated smoking areas
- Number of beach bars - 1
- Number of outdoor pools - 9
- Number of swim-up bars - 5
- Fitness classes on site
- Rooftop terrace
- On private beach
- Airport transportation (surcharge)
- Accessible airport shuttle
- Outdoor tennis courts - 4
- Horse riding nearby
- Handrails in stairways
- Handrails in hallways
- Free beach club on site
- Evening entertainment
- Daily
- Bowling alley on site
- Number of coffee shops/cafes - 1
- Ecotours on site
- Children's club (free)
- Supervised childcare/activities (free)
- Basketball on site
- Banquet hall
- Infant/toddler toys
- Fishing nearby
- Ballroom
- Reception hall
- Beach umbrellas
- Wheelchair-accessible path to elevator
- Nightclub
- Hiking/biking trails on site
- Marina on site
- Garden
- Stair-free path to entrance
- Wedding services
- Beach towels
- Yoga classes/instruction on site
- Miniature golf on site
- Children's toys
- Children's games
- Trampoline
- Playground on site
- Number of restaurants - 12
- Spa services on site
- Snack bar/deli
- Children's pool
- Hiking/biking trails nearby
- Steam room
- Free beach cabanas
- Waterslide
- Lazy river
- Terrace
- Beach sun loungers
- Computer station
- Hair salon
- Pool sun loungers
- Golf course on site
- Conference space size (feet) - 32630
- Pilates classes on site