Check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No shows require payment in full, including taxes and service fee.

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be next to a golf course, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

Rooms
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.