Check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not allow early check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses a grey water recycling system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The hotel advises that room view requests made during booking are subject to availability at check-in.
• All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Pet information

• Pets not allowed

Payment types

Property Location
A stay at GR Solaris Cancun & Spa - All Inclusive places you in the heart of Cancun, within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. This all-inclusive property is 5.1 mi (8.2 km) from La Isla Shopping Mall and 10.7 mi (17.2 km) from Moon Palace Golf Club.

Rooms
Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Cafe Solaris, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.