Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets allowed (no fees)
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed

Payment types

Property Location
With a stay at Casa de los Sueños Boutique Hotel in Isla Mujeres, you'll be 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club. This beach hotel is 11.2 mi (18.1 km) from Ultramar Ferry Puerto Juárez and 14.5 mi (23.4 km) from Puerto Cancun Marina Town Center.

Rooms
Make yourself at home in one of the 11 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Amenities
Spend the day on the private beach or dip into one of the 4 outdoor pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy a meal at Kin Ha, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 8 AM to noon.

Business, Other Amenities
Featured amenities include multilingual staff and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.