Check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Payment types

Property Location
With a stay at Tukan Hotel Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This resort is 0.3 mi (0.5 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playacar Beach.

Rooms
Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy a satisfying meal at La Ceiba serving guests of Tukan Hotel Playa del Carmen. Wrap up your day with a drink at the bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.