Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi
Tres Rios Ecopark - 4 km / 2.5 mi
Playa Xcalacoco - 4.4 km / 2.7 mi
Chun-Zumbul (diving site) - 4.6 km / 2.8 mi
Gran Coyote Golf - 5.9 km / 3.7 mi
28 de Julio Square - 7.8 km / 4.9 mi
Maroma Beach - 8.9 km / 5.5 mi
Virgen Beach - 8.9 km / 5.5 mi
Punta Esmeralda Beach - 8.9 km / 5.6 mi
Guadalupe Church - 9.2 km / 5.7 mi
Playa 88 - 9.4 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 6 mi
Temazcal Natura - 9.9 km / 6.2 mi
Plaza Las Americas - 10.4 km / 6.4 mi
Mario Villanueva Stadium Madrid - 10.8 km / 6.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Guest rating
Ocean Front One Bedroom Master King Suite
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1 King Bed
1033-sq-foot room, balcony/patio with sea views
Layout - Bedroom and sitting area
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Separate sitting area
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
Ocean Front Swim Out King Suite
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1 King Bed
678-sq-foot room, located on the ground floor, balcony/patio with ocean views
Layout - Bedroom
Relax - Swim-up room access
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- Location - ground floor
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
Ocean Front King Suite
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1 King Bed
570-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
Ocean Front Double Suite
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2 Double Beds
570-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
Ocean Front Private Pool King
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1 King Bed
678-sq-foot room, located on the ground floor, balcony/patio with sea views
Layout - Bedroom
Relax - Private pool
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Fence around pool
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- Location - ground floor
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
- Private pool
Ocean View King Suite
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1 King Bed
474-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Entertainment - 52-inch TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Smooth flooring in room
- Non-Smoking
- Television
- Premium bedding
- Closed captioned TV
- Room service
- Wardrobe or closet
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Number of beds - 1
- Phone
- Desk
- Balcony
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Connecting/adjoining rooms available
- Shower only
- Wireless internet access
- TV size measurement: inch
- Private bathroom
- Down comforter
- Hair dryer
- Air conditioning
- TV size: 52
- Iron/ironing board
- Rainfall showerhead
- In-room safe
- Room service (24 hours)
- Cable TV service
- Internet access (complimentary)
- Free bottled water
- Free newspaper
- Meal delivery service available
- Balcony or patio
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Pet information
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets not allowed
Payment types
     
Property Location
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.
Rooms
Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a fitness center. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at Capri Grille, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Business, Other Amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Know Before You Go
- Pool access available from 8:00 AM to 7:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Property amenities
Internet
- Free WiFi
Parking
- Parking (limited spaces)
- Secured parking
- Uncovered parking
- Uncovered parking
- Secured parking
- Free self parking
- Free valet parking
Food and Drink
- Free breakfast
Things to do
- Fitness facilities
- Free use of nearby fitness center
- Shopping on site
- Billiards or pool table
Family friendly
- Laundry facilities
- Air conditioning
Guest Services
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Daily housekeeping
Business Services
- Conference space size (meters) - 627
- Meeting rooms
- Conference space
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
- ATM/banking
- Gift shops or newsstand
Other amenities
- Proposal/romance packages available
- Smooth flooring in public areas
- Eco-friendly cleaning products used
- Outdoor furniture
- Front entrance ramp
- Outdoor entertainment area
- Bicycle parking available
- Number of bars/lounges - 4
- Number of poolside bars - 1
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Number of swim-up bars - 1
- Internet access
- Energy-saving switches
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- LED light bulbs
- Vegan menu options available
- Wheelchair-accessible lounge
- No accessible shuttle
- Vegetarian menu options available
- Free beach club on site
- Concerts/live shows
- Wheelchairs available on site
- Evening entertainment
- Number of coffee shops/cafes - 1
- Double-glazing on all windows
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Games
- Showcase for local artists
- Banquet hall
- Ballroom
- Humane animal treatment
- Wheelchair-accessible concierge desk
- Locally-owned & organized tours & activities
- Reception hall
- Table tennis
- Express check-in
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Karaoke
- Wheelchair-accessible pool
- Well-lit path to entrance
- Garden
- Free newspapers in lobby
- Wedding services
- Beach towels
- Free bicycles on site
- Water-efficient toilets only
- Designer stores on site
- Water-efficient showers only
- Designated smoking areas (fines apply)
- Terrace
- Hair salon
- Comprehensive recycling policy
- Beach yoga on site
- Pool umbrellas
- Number of meeting rooms - 2
- Designated smoking areas
- Internet access - wireless
- Fitness classes on site
- Free buffet breakfast
- Water dispenser
- Daily
- Spa treatment room(s)
- Full-service spa
- Yoga classes/instruction on site
- Registration desk height (centimeters) - 74
- Elevator door width (inches) - 54
- Registration desk height (inches) - 29
- Elevator door width (centimeters) - 136
- Grocery/convenience store
- Number of restaurants - 4
- Beach cabanas (surcharge)
- Pool cabanas (surcharge)
- Conference space size (feet) - 6747