Check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
• Additional taxes apply to daily parking rates at this property.

Pet information

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 50
• Pet max weight (per pet) in kg is 23
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
Located in San Juan (Santurce), Hyatt House San Juan is within a 10-minute walk of Distrito T-Mobile and Pan American Pier. This hotel is 0.5 mi (0.8 km) from Puerto Rico Convention Center and 1.4 mi (2.2 km) from Escambron Beach.

Rooms
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.