Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.

Rooms
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).