Check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards; cash is not accepted
• Some water is reused through a grey water recycling system
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Payment types

Property Location
When you stay at Hyatt Ziva Cap Cana - All Inclusive in Punta Cana, you'll be on the waterfront, a 1-minute drive from Juanillo Beach and 8 minutes from Punta Espada Golf Course.

Rooms
Make yourself at home in one of the 375 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor pools or 2 hot tubs, you can spend some time at the private beach.

Dining
Grab dinner at Tempest Table, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.