Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Sahara Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 10 minutes by foot from Playa del Carmen Maritime Terminal. This hotel is 0.6 mi (1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.

Rooms
Make yourself at home in one of the 40 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can get around on the shuttle (surcharge), which operates within 100 kilometers.

Business, Other Amenities
Featured amenities include complimentary wired internet access and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.