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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.3D Museum of Wonders - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Riviera Gran Casino - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.2 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Founders Park - 0.7 km / 0.4 mi
Paseo del Carmen - 0.8 km / 0.5 mi
Portal Maya - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
The preferred airport for Hacienda Real del Caribe is Cancun Intl. Airport (CUN).
Guest rating
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 6:30 AM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Service animals not allowed
- Pets not allowed
Payment types


Property Location
Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Dining
Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Know Before You Go
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Fees
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Food and Drink
- Breakfast available (surcharge)
Things to do
- Swimming pool
Guest Services
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
Other amenities
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Number of bars/lounges - 1
- Designated smoking areas
- Number of outdoor pools - 1
- Garden
- Stair-free path to entrance
- Free newspapers in lobby
- Area shuttle (surcharge)
- Rooftop terrace
- Airport transportation (surcharge)
- Accessible airport shuttle
- Number of restaurants - 1
- Number of coffee shops/cafes - 1
- Terrace