Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Tulum (Zona Hotelera), Orchid House Tulum Beach is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 5.5 mi (8.9 km) from Tulum Mayan Ruins and 3.2 mi (5.2 km) from Playa Paraiso.

Rooms
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.

Business, Other Amenities
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).