Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9 PM. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Maximum number of pets per room 1
• Only dogs and cats are allowed
• Pets allowed (no fees)
• Pets allowed

Payment types

Property Location
With a stay at Hotel Refugio Neptuno's in Boca Chica, you'll be near the beach, within a 10-minute drive of Boca Chica Beach and La Matica Island. This hotel is 21.8 mi (35 km) from Malecon and 24.9 mi (40.1 km) from Blue Mall.

Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access and concierge services.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include laundry facilities and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.