Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Quinta Avenida - 0.1 km / 0.1 mi
Frida Kahlo Museum - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi
The preferred airport for The Palm at Playa is Cancun Intl. Airport (CUN).
Guest rating
Suite
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1 King Bed
861-sq-foot individually furnished room, furnished balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Room service (limited)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Day bed, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Individually furnished
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Furnished balcony
- Towels provided
- Bedsheets provided
- Day bed
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 40
- Iron/ironing board
- Rainfall showerhead
- Cable TV service
- Room service (limited hours)
Deluxe Room
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1 King Bed and 1 Double Sofa Bed
646-sq-foot individually furnished room, furnished balcony with city and garden views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Room service (limited)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Day bed, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Smart TV
- In-room climate control (air conditioning)
- Separate dining area
- Blackout drapes/curtains
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Individually furnished
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Furnished balcony
- Towels provided
- Bedsheets provided
- Day bed
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 40
- Iron/ironing board
- Rainfall showerhead
- Separate sitting area
- Cable TV service
- Separate bedroom
- Room service (limited hours)
Deluxe Double Room
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2 Queen Beds
Furnished balcony with garden views
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Room service (limited)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Individually furnished
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Furnished balcony
- Towels provided
- Bedsheets provided
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 40
- Iron/ironing board
- Rainfall showerhead
- Cable TV service
- Room service (limited hours)
Standard Room
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1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Room service (limited)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Individually furnished
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Towels provided
- Bedsheets provided
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 40
- Iron/ironing board
- Rainfall showerhead
- Cable TV service
- Room service (limited hours)
Loft
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1 King Bed and 1 Double Sofa Bed
646-sq-foot individually furnished room, furnished balcony with courtyard views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch Smart TV with cable channels
Food & Drink - Room service (limited)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, single sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Room facilities
- Non-Smoking
- Television
- Smart TV
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Individually furnished
- Access via exterior corridors
- Phone
- In-room safe (laptop compatible)
- Furnished balcony
- Towels provided
- Bedsheets provided
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- TV size: 40
- Iron/ironing board
- Rainfall showerhead
- Sofa bed
- Separate sitting area
- Cable TV service
- Room service (limited hours)
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:11:00 AM
Minimum Age: 18
Check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Pets not allowed
Payment types
Property Location
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.
Rooms
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Dining
Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Business, Other Amenities
Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.
Know Before You Go
- Pool access available from 8:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
Fees
- Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Food and Drink
- Breakfast available (surcharge)
Family friendly
- Free WiFi
Guest Services
- Luggage storage
- 24-hour front desk
- Tours/ticket assistance
- Daily housekeeping
Other amenities
- Banquet hall
- Wheelchair accessible – no
- Pool umbrellas
- Mosquito nets
- Skydiving nearby
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of hot tubs - 1
- Designated smoking areas
- Well-lit path to entrance
- Number of outdoor pools - 1
- Golfing nearby
- Ecotours nearby
- Garden
- Beach towels
- Terrace
- Pool sun loungers
- Ferry terminal shuttle (surcharge)
- Area shuttle (surcharge)
- Rooftop terrace