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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Quinta Avenida - 0.1 km / 0.1 mi
Mamitas Beach - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.2 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Calle 12 - 0.7 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Coco Beach - 1.1 km / 0.7 mi
Central Square - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.8 km / 65.8 mi
Guest rating
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Service animals not allowed
- Pets not allowed
Payment types
Property Location
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This golf hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Know Before You Go
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
Fees
- Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.76 per accommodation, per night
- Resort fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Covered parking
- Covered parking
- Free self parking
- Free valet parking
Food and Drink
- Breakfast available (surcharge)
Things to do
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
Guest Services
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Safe-deposit box at front desk
Business Services
- Business center
- Meeting rooms
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
- Gift shops or newsstand
Other amenities
- Proposal/romance packages available
- Eco-friendly cleaning products used
- Front entrance ramp
- Bicycle parking available
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Number of hot tubs - 2
- Number of outdoor pools - 1
- Number of indoor pools - 1
- Rooftop terrace
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- LED light bulbs
- Accessible shuttle
- Vegan menu options available
- Wheelchair-accessible lounge
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Number of accessible parking spaces - 5
- Secured bicycle storage
- Double-glazing on all windows
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Pool hoist on site
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Stair-free path to entrance
- Wedding services
- Beach towels
- Water-efficient toilets only
- Water dispenser use by guests actively encouraged
- Couples/private dining
- Water-efficient showers only
- Housekeeping on request
- Terrace
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Vegetarian breakfast available
- Ziplining nearby
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Designated smoking areas
- Water dispenser
- Ecotours nearby
- Health or beauty spa nearby
- Change of bed sheets (on request)
- Skydiving nearby
- Spa treatment room(s)
- Change of towels (on request)
- Full-service spa
- Yoga classes/instruction on site
- Registration desk height (centimeters) - 90
- Elevator door width (inches) - 48
- Cave exploring/spelunking nearby
- Registration desk height (inches) - 35
- Stairwell handrail height (inches) - 63
- Elevator door width (centimeters) - 122
- Stairwell handrail height (centimeters) - 160
- Number of restaurants - 3
- Spa services on site
- Snack bar/deli
- Sauna
- Steam room
- Pool sun loungers