Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools. The name on the photo identification presented at check-in must match the name on the reservation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Amaka Calma Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.5 mi (5.6 km) from Tulum Beach and 4.5 mi (7.2 km) from Playa Paraiso.

Rooms
Make yourself at home in one of the 18 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided on request.

Amenities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.

Business, Other Amenities
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.