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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
Go Grand Outlet Riviera Maya - 8.4 km / 5.2 mi
Grand Outlet Riviera Maya - 9 km / 5.6 mi
Moon Palace Golf Club - 9.7 km / 6 mi
Xoximilco - 10 km / 6.2 mi
El Tinto Golf Course - 10.5 km / 6.5 mi
Petempich Bay - 14.8 km / 9.2 mi
Playa Coral - 17.5 km / 10.9 mi
Nichupté Lagoon - 18 km / 11.2 mi
Puerto Morelos Beach - 18.9 km / 11.7 mi
Riviera Cancun Golf Resort - 19 km / 11.8 mi
Jungle Spa - 19.2 km / 12 mi
Monumento Ruta de los Cenotes - 19.3 km / 12 mi
Dr. Alfredo Barrera Marin Botanical Garden - 19.5 km / 12.1 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 16.6 km / 10.3 mi
Cozumel Intl. Airport (CZM) - 82.6 km / 51.3 mi
Tulum Intl. Airport (TQO) - 153.8 km / 95.6 mi
Guest rating
Preferred Club Family Suite Ocean View
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2 Double Beds
1066-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Ocean Front Double
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2 Double Beds
560-sq-foot room with ocean views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Junior Suite Partial Ocean View King
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1 King Bed
560-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Junior Suite Tropical View Double
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2 Double Beds
560-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Master Suite Ocean Front
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1 King Bed
934-sq-foot room with sea views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Junior Suite Tropical View King
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1 King Bed
560-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Junior Suite Ocean View King
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1 King Bed
560-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Pet-friendly room
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Junior Suite Partial Ocean View Double
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2 Double Beds
560-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Junior Suite Ocean View King
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1 King Bed
560-sq-foot room with sea views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Pet-friendly room
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Junior Suite Partial Ocean View King
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1 King Bed
560-sq-foot room with partial sea views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Junior Suite Swim-Out Double
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2 Double Beds
560-sq-foot room with garden views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Relax - Private pool
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
- Private pool
Preferred Club Junior Suite Swim-Out King
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1 King Bed
560-sq-foot room with garden views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
Preferred Club Junior Suite Ocean View Double
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2 Double Beds
560-sq-foot room with ocean views
Club/Executive Level - Club Lounge access, light refreshments, and separate check-in location
Internet - Free WiFi
Entertainment - 40-inch Smart TV
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking, pet friendly
Room facilities
- Non-Smoking
- Television
- Champagne service
- Premium bedding
- Laptop-friendly workspace
- Pet-friendly room
- Smart TV
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Espresso maker
- Hypo-allergenic bedding available
- Phone
- In-room safe (laptop compatible)
- Free local calls
- Towels provided
- Minibar (stocked, free items)
- Energy-saving switches
- Bedsheets provided
- LED light bulbs
- Soap
- Toothbrush and toothpaste available
- Toilet paper
- Shower only
- Shampoo
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Down comforter
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 40
- Iron/ironing board
- Room service (24 hours)
- Free cribs/infant beds
- Meal delivery service available
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and access to the heated pool
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Maximum number of pets per room 1
- Pet max weight (per pet) in lb is 22
- Pet max weight (per pet) in kg is 10
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Payment types
Property Location
When you stay at Dreams Natura Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach property is 15 mi (24.2 km) from Delfines Beach and 14.6 mi (23.5 km) from Iberostar Cancun Golf Course.
Rooms
Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 2 hot tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Dining
Enjoy international cuisine at World Cafe Buffet, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the property pool.
Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.
Know Before You Go
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Fees
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Secured parking
- Uncovered parking
- Uncovered parking
- Secured parking
- Free self parking
- Free valet parking
Food and Drink
- Coffee/tea in common areas
Things to do
- Shopping on site
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
- Arcade/game room
- Free WiFi
- Air conditioning
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Business Services
- Conference space size (meters) - 1134
- Conference center
- Conference space
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Free water park access
- Comprehensive recycling policy
- Proposal/romance packages available
- No single-use plastic straws
- Outdoor entertainment area
- Free reception
- Pool umbrellas
- Number of meeting rooms - 3
- Number of poolside bars - 1
- Number of hot tubs - 2
- Number of outdoor pools - 4
- Number of swim-up bars - 1
- Fitness classes on site
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- LED light bulbs
- Ziplining on site
- Children's club (free)
- Supervised childcare/activities (free)
- Tasting room
- Showcase for local artists
- Banquet hall
- Infant/toddler toys
- Ballroom
- Food and water bowls
- Wheelchair-accessible concierge desk
- Reception hall
- Wheelchair-accessible registration desk
- Spa treatment room(s)
- Health club
- Wedding services
- Full-service spa
- Yoga classes/instruction on site
- Water-efficient toilets only
- Couples/private dining
- Children's toys
- Water-efficient showers only
- Children's games
- Lifeguard on site
- Playground on site
- Number of restaurants - 5
- Smoke-free property
- Snack bar/deli
- Sauna
- Children's pool
- Steam room
- Pool cabanas (surcharge)
- Waterslide
- Kayaking on site
- Lazy river
- Terrace
- Computer station
- Hair salon
- Pool sun loungers
- Access to nearby outdoor pool
- Conference space size (feet) - 12208