Check-in instructions

Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Pet information

• Only dogs are allowed
• Service animals not allowed
• Pets allowed

Payment types

Property Location
With a stay at El Taj Oceanfront & Beachside Condo Hotel, you'll be centrally located in Playa del Carmen, steps from Playa del Carmen Main Beach and 4 minutes by foot from Quinta Avenida. This luxury hotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 57 individually decorated guestrooms, featuring kitchens with stovetops and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Grab a bite at ASI Beach Club, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.