Check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests are required to contact this property by telephone prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Akumal, Villa Tortugas is within a 10-minute drive of Akumal Ecological Center and Akumal Beach. This hotel is 3.9 mi (6.3 km) from Half Moon Bay and 4.3 mi (6.9 km) from Yal-ku Lagoon.

Rooms
Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, Other Amenities
Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Planning an event in Akumal? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.