Check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Payment types

Property Location
With a stay at Hotel Kavia 5th Avenida, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. This boutique hotel is 0.3 mi (0.5 km) from Mamitas Beach and 5.9 mi (9.6 km) from Xplor Theme Park.

Rooms
Make yourself at home in one of the 63 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and ceiling fans.

Amenities
Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Dining
Enjoy a satisfying meal at Restaurante serving guests of Hotel Kavia 5th Avenida. Relax with your favorite drink at the bar/lounge or the poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.