Hotels in from Wed ,20. May, 2026 - Thu ,21. May, 2026, 1 Night, 1 Room, 2 guests
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Hotel Playa Encantada
Calle 12 bis Nte, Playa del Carmen, 77710,
Choose your room from Wed ,20. May, 2026 - Thu ,21. May, 2026, 1 Night, 1 Room, 2 guests

About the hotel

 Check-in: 3:00 PM-6:00 PM
 Check-out:12:00 PM
 Minimum Age: 18

Check-in instructions

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector

Pet information

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Payment types

Mastercard  Mastercard  


Property Location
Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.

Dining
Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Know Before You Go

  • Pool access available from 8:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 195 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Property amenities

Internet

  • Free WiFi

Food and Drink

  • Breakfast available (surcharge)

Guest Services

  • Luggage storage
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Tours/ticket assistance
  • Concierge services

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking

Conveniences

  • Elevator

Other amenities

  • Wheelchair-accessible concierge desk
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Garden
  • Children's pool
  • Terrace
  • Pool sun loungers