Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Maximum number of pets per room 1
• Only dogs and cats are allowed
• Pets cannot be left unattended
• Pets allowed

Payment types

Property Location
Located in Tulum (Zona Hotelera), Delek Tulum is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.3 mi (10.1 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring MP3 docking stations. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Amenities
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy local cuisine at Tatewari, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the beach bar or the poolside bar. Continental breakfasts are available daily from 7:30 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.