Check-in instructions

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Porto Playa Condo Hotel and Beach Club, 1st Ave and 16th Street]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Noise-free guestrooms cannot be guaranteed
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Maya Villa Condo Hotel & Beach Club, you'll be centrally located in Playa del Carmen, within a 5-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This family-friendly aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 17 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite at ASI, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.