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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Gaviota Azul Beach - 0.1 km / 0.1 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Cancun Convention Center - 0.6 km / 0.3 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.3 km / 1.4 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
Tortuga Beach - 3.7 km / 2.3 mi
El Sol de Cancun - 3.7 km / 2.3 mi
The preferred airport for Krystal Cancun All Inclusive is Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Guest rating
Standard Room, 1 King Bed, City View
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1 King Bed
344-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, free bottled water, and dining table
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
Luxury Double Room, 1 King Bed, Ocean View
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1 King Bed
344-sq-foot room, balcony with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
Luxury Double Room, 2 Double Beds, Balcony, Ocean View
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2 Double Beds
344-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Balcony or patio
Family Studio, 1 King Bed with Sofa bed, Sea View
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1 King Bed and 1 Double Sofa Bed
431-sq-foot room, balcony with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Refrigerator
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Kitchenette
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Sofa bed
- Cookware, dishware, and utensils
- Room service (24 hours)
- Microwave
- Cable TV service
- Free bottled water
- Free cribs/infant beds
Romantic Room, 1 King Bed, Balcony, Oceanfront
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1 King Bed
344-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Slippers
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Balcony or patio
Krystal Club with Balcony Ocean View, Two Double Beds
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2 Double Beds
366-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Balcony or patio
Krystal Club with Balcony Ocean View, King Bed
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1 King Bed
366-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
- Balcony or patio
Standard Double Room, 2 Double Beds, City View
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2 Double Beds
344-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Bed sheets not available
- Dining table
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Minibar
- Wardrobe or closet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
- Connecting/adjoining rooms available
- LED TV
- Shower only
- TV size measurement: inch
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 42
- Iron/ironing board
- Room service (24 hours)
- Cable TV service
- Free bottled water
- Free cribs/infant beds
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Pets not allowed
Payment types
Property Location
With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and Hotel Zone Beaches. This all-inclusive hotel is 0.3 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.6 km) from Forum Beach.
Rooms
Make yourself at home in one of the 502 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy local and international cuisine at Aquamarina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MXN 3000 per stay
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
- Free valet parking
Things to do
- Shopping on site
- Fitness facilities
Family friendly
- Free WiFi
- Air conditioning
- Free cribs/infant beds
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Daily housekeeping
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Beach volleyball on site
- Comprehensive recycling policy
- Eco-friendly cleaning products used
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- Number of meeting rooms - 5
- No single-use plastic stirrers
- Reusable cups only
- Reusable tableware only
- Scuba diving nearby
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Number of swim-up bars - 1
- Fitness classes on site
- Eco-friendly toiletries
- Vegetable garden
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- Recycling
- Vegan menu options available
- Vegetarian menu options available
- Parasailing nearby
- Free beach club on site
- Water dispenser
- Children's club (free)
- Locally-sourced food on site (80% or more)
- Guest education on local ecosystems and culture
- Organic food
- Beach umbrellas
- Television in common areas
- Spa treatment room(s)
- Garden
- Wedding services
- Full-service spa
- Beach towels
- Boat tours nearby
- Water dispenser use by guests actively encouraged
- Wheelchair accessible – no
- Number of restaurants - 5
- Smoke-free property
- Snorkeling nearby
- Snack bar/deli
- Children's pool
- Kayaking nearby
- Beach sun loungers
- Hair salon
- Pool sun loungers