Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property is professionally cleaned

Pet information

• Pets not allowed

Payment types

Property Location
With a stay at Orchid Bay Resort in Chunox (Orchid Bay), you'll be within the region of Cenote Cocalitos and Laguna Bacalar Ecological Park. This beach aparthotel is within the region of Lake Bacalar.

Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 32-inch flat-screen televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided once per stay.

Amenities
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Dining
At Orchid Bay Resort, enjoy a satisfying meal at the restaurant. Relax with your favorite drink at the bar/lounge or the poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.