Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Pet information

• Pets not allowed

Payment types

Property Location
When you stay at Orchid Bay Resort in Chunox, you'll be on the boardwalk/promenade and 4.4 mi (7.1 km) from Cerros. This beach aparthotel is within the region of Laguna Bacalar Ecological Park.

Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 32-inch flat-screen televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided once per stay.

Amenities
Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Dining
At Orchid Bay Resort, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge during limited hours, and free self parking is available onsite.