Check-in instructions

Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 19%
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a first aid kit

Pet information

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Payment types

Property Location
With a stay at Dos Playas by Faranda All Inclusive in Cancun (Zona Hotelera), you'll be steps from Tortuga Beach and 13 minutes by foot from Langosta Beach. This all-inclusive property is 4.7 mi (7.6 km) from La Isla Shopping Mall and 6.2 mi (10 km) from Ultramar Ferry Puerto Juárez.

Rooms
Make yourself at home in one of the 158 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a 24-hour fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at IGUANAS RESTAURANT, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.